Thank you for choosing IVS!
Please see below for more information regarding our shipping methods and policies.
Most orders placed by 2 PM Central ship the same day Monday - Friday (in-stock items), excluding holidays or scheduled inventory.
Free shipping applies to orders in the contiguous US (lower 48) and will be automatically added to qualifying orders. Free shipping method will be Economy (see more info below)!
If you have any questions please call 1-844-401-7703
Some items that ship directly from a vendor may require additional transit time.
Economy Shipping, Standard Shipping, and Service Charges Economy Shipping (Approximately 5-14 days)
Will be sent the most economical method. This is covered by the Free Shipping for $49 or more or the $6.99 service charge (see below). Some methods that fall under Economy do not have active tracking. Economy shipping is not available for Vaccine orders or orders shipped outside the contiguous US. Freight charges, additional charges, hazardous fees, COD charge, pack & weigh charges, and expedited vaccine shipping charges are separate and still apply.
Standard Shipping (Approximately 1-7 days)
Is usually via FedEx Ground. There is an additional charge of $4.99 for this service. Orders that meet the $49 threshold will be charged the $4.99 even if the service charge is waived (see below). Freight charges, additional charges, hazardous fees, COD charge, pack & weigh charges, and expedited vaccine shipping charges are separate and still apply. Service Charge is a flat rate $6.99 used to offset the costs involved in handling, packing and shipping orders. This fee is waived on orders of $49 or more. If you choose Standard over Economy, the $4.99 applies with or without the service charge. Freight charges, additional charges, hazardous fees, COD charge, pack & weigh charges, and expedited vaccine shipping charges are separate and still apply.
Large purchase quantities of certain items may result in additional shipping/freight charges. You will be notified as soon as possible if additional shipping applies. Your order will not ship until all charges are paid.
Please make other special requests for shipping options in the Comments box at the end of checkout. If you request express shipping for non-vaccine items, your order must be packed and weighed before a shipping cost is determined and the quote will be e-mailed to you. Your order will not ship until you approve the extra charges.
Freight Charges (FOB)
IVS assesses a freight charge (FOB) on items that are overweight, over-sized, and/or difficult to ship. Your FOB charges will be determined by the actual and dimensional weight of the item and your ship-to zip code. If you purchase an item that is assessed a freight charge, your on-screen order total will reflect this additional charge. Charges are listed under Shipping on the checkout page, if applicable.
If you have any questions about the freight rate on your order, you can reach us by calling 1-844.401.7703, by email at firstname.lastname@example.org, available Monday -Friday from 8 AM to 5 PM CT.
Some items carry Hazardous Shipping Charges for shipment, noted as "Hazardous Charges Apply". This is usually a flat rate per item or group of items. Hazardous items must be signed for upon delivery. Charges are listed under Shipping on the checkout page, if applicable.
Additional Handling Charges
Some items require additional handling charges for shipment. If an additional handling charge applies, it will be noted in the product description for an item. Additional handling charges are usually a flat rate per item or group of items. Charges are listed under Shipping on the checkout page, if applicable.
Thank you for shopping with us at MyVetSupplies.com!